Terms and Conditions
Welcome to Hypercraft! These Terms and Conditions (“Terms”) govern your access to and use of our website (https://hypercraft.ae) and the services we provide. By using our website or engaging our services, you agree to these Terms. Please read them carefully.
1. General Information
Hypercraft is a home maintenance service provider based in Dubai, UAE. We offer a range of maintenance solutions for residential properties in Damac Hills 2 and surrounding areas. These Terms apply to all users of our website and services.
2. Services Provided
We provide the following services, including but not limited to:
- AC maintenance
- Flood proofing
- Car park painting
- Maintenance checks
- AC duct cleaning
The scope and specifics of each service will be outlined in individual service agreements or quotations.
3. Use of the Website
3.1 Eligibility: To use our website, you must be at least 18 years old and have the legal capacity to enter into a contract under the applicable laws of the UAE.
3.2 Prohibited Activities: You agree not to:
- Use the website for unlawful purposes.
- Interfere with or disrupt the website’s functionality.
- Access or use the website to collect data for unauthorized purposes.
4. Bookings and Payments
4.1 Booking Services: Bookings for our services can be made through our website, phone, or email. All bookings are subject to availability and confirmation.
4.2 Pricing and Payments: Pricing for services will be communicated during the booking process. Payment terms will be outlined in the invoice or quotation provided. We accept payments via cash, bank transfer, or other approved methods.
4.3 Cancellation and Rescheduling: You may cancel or reschedule a booking by notifying us at least 24 hours in advance. Failure to do so may result in cancellation fees.
5. Limitations of Liability
5.1 Service Disruptions: While we strive to provide uninterrupted services, we are not liable for delays or disruptions caused by unforeseen circumstances, such as weather conditions or technical issues.
5.2 Third-Party Products and Services: We may recommend third-party products or services. However, we are not responsible for the quality or performance of these third-party offerings.
5.3 Disclaimer: Our website and services are provided “as is” without any warranties, express or implied, including but not limited to fitness for a particular purpose or non-infringement.
6. Intellectual Property
All content on our website, including text, images, logos, and designs, is the property of Hypercraft or its licensors and is protected by applicable copyright and trademark laws. Unauthorized use of this content is strictly prohibited.
7. Privacy
Your use of our website is subject to our Privacy Policy, which explains how we collect, use, and protect your personal information. Find out more on our privacy policy.
8. Governing Law and Dispute Resolution
8.1 Governing Law: These Terms are governed by the laws of the United Arab Emirates, specifically the laws of Dubai.
8.2 Dispute Resolution: Any disputes arising from these Terms or our services shall be resolved through amicable negotiation. If no resolution is reached, the dispute shall be referred to the competent courts of Dubai.
9. Changes to These Terms
We reserve the right to update or modify these Terms at any time without prior notice. Changes will be effective upon posting to our website. Continued use of the website or services constitutes acceptance of the updated Terms.
10. Contact Us
If you have any questions about these Terms or our services, please contact us.