Return Policy for Hypercraft.ae

At Hypercraft.ae, customer satisfaction is our top priority. If you are not completely satisfied with your purchase, you may return the item within 14 days of receiving it, subject to the following conditions:

Eligibility for Returns:

  1. The item must be in its original condition, unused, and in the original packaging, including all accessories, manuals, and tags.
  2. Proof of purchase (invoice or order confirmation) must be provided.

Non-Returnable Items:

Certain products may not be eligible for returns, including:

  • Items that have been used, damaged, or altered.
  • Custom-made or personalized products.
  • Perishable goods or items marked as non-returnable at the time of purchase.

Return Process:

  1. Contact our customer support team on contact us within 14 days of receiving your item to initiate a return request.
  2. Once approved, securely package the item and ship it back to the address provided by our team.
  3. Shipping costs for returns are the responsibility of the customer unless the item is defective or incorrect.

Refunds:

  • After inspecting the returned item, we will process your refund within 7 business days.
  • Refunds will be issued to the original payment method.

If you have any questions or need further assistance, feel free to contact us Contact us.

Thank you for shopping with Hypercraft.ae!